• Holiday Street, Gauravaddo, Calangute,Bardez, Calangute, GOA-403516
  • +91-9886214450/9886293999

Refund Policy for Royal Wood Hotel Rooms and Services - A Unit of "A Square Satkara"


Last Updated: [1/02/2024]


1. Reservation and Refund Eligibility:

All reservations require full payment at the time of booking to secure your stay.

Cancellations made at any time, for any reason, are not eligible for a refund.


2. No-Show Policy:


Guests who do not arrive on the scheduled check-in date without prior notice will be considered a no-show.

No refunds will be provided for no-shows, and the reservation may be cancelled for subsequent days.

3. Modification of Reservation:


Changes to reservation dates or room types may be allowed based on availability and subject to modification fees.

Any modification requests should be communicated in writing or by contacting our reservation desk.

4. Force Majeure:


The hotel is not responsible for any failure or delay in performing its obligations due to events beyond its control, including natural disasters, acts of God, war, or government regulations.

5. Refund Processing:


Refunds, if applicable, will be processed within [4 to 5] business days after receiving the cancellation request.

The refund will be issued using the same payment method used for the original transaction.

6. Refund Exceptions:


In exceptional circumstances, such as documented medical emergencies, the management may consider refund requests on a case-by-case basis.

7. Contact Information:


For any inquiries or concerns regarding refunds, please contact our customer service at [+91-9886214450/9886293999].

8. Changes to Refund Policy:


We reserve the right to update or modify this Refund Policy at any time. Any changes will be effective upon posting the revised policy on our website.

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